Mistake on the order

Nextgen doesn't provide general return policy. However we will do our best to help you and offer you the best services to make you satisfied.

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Damaged or missing parts

In case of damaged product or missing parts, the product we be resent to the factory depending on the policy of the manufacturer or supplier. Nextgen will assist you and provide after sales service while respecting each manufacturer policy.

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Exchange

Exchange may be possible depending on the policy of the manufacturer or supplier. We will do our best to help you and offer you the best services to make you satisfied.

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Contact us for any inquiries.